Lisa was born in Rhyl, North Wales, UK. She has three younger brothers who are in a band called 3SL whom she manages. Was a member of the very successful British pop group Steps from 7 May 1997 until 26 December 2001 when the group split. She also appeared in the UK reality show Totally Scott Lee with her family.


Engaged to Johnny Shentall, formerly of Boom, who became a member of Hear'Say in February 2002 Former sister-in-law of Michelle Heaton.